Advenir at Polos East

I’ve been living here for almost 2 years now. the place have been great and maintenance team have been great. But what stands out is the Management team, especially Sydney. Very caring and understanding . She does her job very well and care about the residents here. Anytime I needed something or any questions I would ask her and it gets resolved or answered right away. just want to say thank you for everything you’ve done and everything you are doing now. I’m glad she leading the management team. because they are really great!

I lived here for 4 years and will not miss it. Really the bare minimum done and provided in all aspects. Amenities were almost never in working order especially the gym equipment and door are always broken. I think the maintenance workers themselves do their best despite the actual property management, when they actually took our concerns seriously that is. When the complex was renovated and repainted the workers put holes in the plywood and we had holes above our front window leading outside for months. Trash service that is mandatory despite them coming inconsistently which can leave trash bags to be torn up by animals and stray cats. Live elsewhere!

Front lease guy is amazing and super professional. We need more people like him in that office. He listened to all my concerns and was eager to help me with every single issue. Hopefully they continue to enforce the Lease/Tenant responsibilities to us residents so we don't have problems in and outside our apartments or within the community, and we can continue to enjoy living here.✌️

Honestly ridiculous, all their reply to reviews is to reach out to them for concerns but when you do they do nothing to address it. Here are a couple of the problems: the light switch don’t work in some parts of the apartment, you have to directly pull the string on the fan, they charge $25+ for a trash service that doesn’t even work.. I make sure to put out my trash on time every day and still they’re not coming to collect it, which means at the end of the day I have to throw it out myself so why charge me for a service? Reaching the leasing office is a mission, you get them on the phone they say you’ll get a call back within the next couple days and you don’t. The good amenities that they have like a cybercafe for printing.. doesn’t even work. There is dog poop all around the complex & they could do a better job at maintaining the place with the prices they are charging people. Giving a one start instead of two because the location is convenient and you have great locations at a close proximity.

I’ve been living here for almost 2 years now. the place have been great and maintenance team have been great. But what stands out is the Management team, especially Sydney. Very caring and understanding . She does her job very well and care about the residents here. Anytime I needed something or any questions I would ask her and it gets resolved or answered right away. just want to say thank you for everything you’ve done and everything you are doing now. I’m glad she leading the management team. because they are really great!